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How to Fix Adobe InDesign Has Stopped Working Error? Click here to Download
When you try to start an Adobe application, do you receive a “Licensing for this product has stopped working” error message? If so, try the solutions on this page to resolve the issue. Solution 1: Apply the Licensing Service Update. Solution 4: Reset your permissions on the licensing service data folder.
Solution 6: Remove the SQLite journaling file. Solution 8: Reinstall. Additional Information. Important: Perform the solutions below in order. Do not continue to the next solution if a prior solution resolves the problem.
After performing some of these solutions, sometimes you will be required to reenter licensing data or activate your product. Furthermore, trial editions of Adobe software can be prevented from starting. Download the Adobe Licensing Repair Tool. Start your Adobe application. If your issue was not resolved on the first attempt, run the patch again and enter option 0, when prompted to do so.
If the issue persists after you run the patch a second time, proceed to Solution 2. Important: Deleting this file discontinues any active Adobe tryouts and you lose any remaining days. Close all Adobe applications. Adjusting the file permissions for FLEXnet folder may allow the licensing information be written properly. Follow the instructions below for your operating system to modify permissions to the FLEXnet folder which contains the licensing service data.
Note: This solution requires administrative privileges on your computer. On Windows XP, log in using an administrative account. On Windows 7 and Vista, provide administrative credentials. Follow the instructions in Solution 4 , but apply it to the following folder:. The journaling file exists only under specific circumstances where a client is accessing the database file with certain options enabled. If the file does not exist, continue to the next solution.
To synchronize the folders, do the following:. Note: This solution can lead to the problem application, as well as other Adobe applications, asking for the serial number again. Alternatively, you can rename or delete the folders in the virtual store and relaunch the application:. This process requires you to completely uninstall and reinstall all Adobe CS3 and CS4 branded software, as well as Acrobat 8 and 9.
Administrator privileges are required to install Adobe software. Log in to an administrator account to perform the steps below. See the operating system documentation for additional information.
Legal Notices Online Privacy Policy. Error: “Licensing has stopped working” Windows Search. Issue: “Licensing for this product has stopped working” error.
This article is applicable to Creative Suite 5. Run the License Service Update:. Extract the LicenseRecovery Important: Use a utility such as WinZip to extract the contents on the zipped file. Double-click LicenseRecover. Follow the onscreen instructions. Double-click Administrative Tools. Double-click Services. Click the Startup Type menu, and then select Manual.
Click Apply. In the Services Status section, click Start to start the service. Click Apply, and then click OK. Close all open dialogs. Launch your Adobe application. Click OK and close the Services window. Restart the system, and repeat Solution 2.
On Windows XP Professional. Double-click Folder Options, and then click the View tab. Click OK. In the Attributes section, deselect Read-Only. Click the Security tab. Make certain that Administrators and System are listed and permissions for security are set to Full Control. Click Advanced. Click the Owner tab. Select Administrators. Click OK, and then click Yes in the Security dialog box.
On Windows XP Home. Restart in Safe mode. Restart Windows. Select Safe Mode from the list of startup options. If Safe Mode doesn’t appear in each corner of the desktop, then repeat steps 1. If Safe Mode does appear in each corner of the desktop, then log in as administrator of the local machine.
Click Apply and select the Permissions tab. On Windows 7 or Windows Vista. Scroll to the bottom of the Advanced Settings section, and then deselect the Use Sharing wizard Recommended option. If not, do the following:.
Click Edit. Make the necessary changes. Click Edit, and then accept the UAC elevation prompt if it appears. In the Change Owners Section, click Administrators.
Click Apply and click Permissions tab. Click OK, and then click Yes. If present, delete cache. In the following dialog box, select Copy And Replace for all files. Relaunch the application. If the problem persists, do the same with the “caps” folder found in the same location and copied to the same location. Launch the application. If the problem persists, do the same with the caps folder.
Log in to Windows as an administrator. Click the continue button in the User Account Control dialogue box. Name the backup and save it to a location you can remember. Select Delete. Exit the registry. Follow the onscreen instructions to remove the software. Install your Adobe products from the original media. Launch your Adobe products. Additional information. Various issues can cause this error, including the following: If the error occurs immediately after installation, a component sometimes requires an update to be compatible with your operating system.
Or, the component requires a slightly different configuration for your system. If the application previously started successfully at least once, or if it has been in heavy use, the issue is likely related to a system resource. Causes include low memory, low disk space, or simultaneous launch of several programs. The result could be a temporary failure in the licensing system or corruption of the permanent licensing data. If an interruption occurred during the installation process, it can prevent the licensing system from functioning correctly.
If you previously had participated in a pre-release program, it’s possible that you have a temporary serial number which was set to expire.
Adobe indesign cs5 has stopped working free download
Haven’t checked them yet today So I manually downloaded the updates. Today I started the update process with InDesign. The update would not install as it said the InDesign was not installed. So I opened InDesign, and it showed the following; Licensing for this product has stopped working.
Error 5. Also, there were a lot of licensing issues with CS3 and CS4. So many that they provided the License Recovery app, which I downloaded as per instructions. It might have worked in the past, but does not work now. I contacted support and they will not help. They pointed me to the forums for help.
I have tons of notes to try other things. Otherwise, if you are unable to find the disc media or serial number that was provided with your purchase, then you may be out of luck. First of all I should say that I have been using Creative Suite 5.
My copy of CS5. Back in I registered thsi serial number, and I can still see it today on my Adobe account. I am trying to download the CS5. No links to download the old versions are provided. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for.
Did you mean:. Follow Report. Community Guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. All forum topics Previous Topic Next Topic. Frans van der Geest ACP. Adobe Community Professional , Jan 19, Jan 19, Jump to latest reply.
Derek Cross. In Response To Derek Cross. Hi Apacheslady1, as far as I understand the situation you could still download the old CS5. You registered your CS5. You bought your CS5. But even then: You will not be able to download any bug-fix version with CS5. In Response To Laubender. Ah, I see: “So perpetual users are still able to utilize their software. I would like to jump into this discussion, since I am in a similar situation as Apachelady1.
Any help or advice is appreciated. In Response To peter
compatibility between Windows7 & indesign CS4 & CS5 – Microsoft Community
Ensure to back up your folders as resetting preferences removes all the custom settings and InDesign launches with default settings. Approximate troubleshooting time: 5 mins. It is possible that antivirus software settings on your computer cause InDesign to crash on launch.
Follow these steps to troubleshoot some of the antivirus issues:. Approximate troubleshooting time: 2 mins. When you launch an Adobe application on systems running macOS Follow these steps to troubleshoot unexpected errors like library files issues on a network, OS-specific issues, or naming issues for UXP and CEP folders:. Before you begin performing the steps below, close all the applications in your system.
If the issue is still not resolved, download the latest VCRuntime from Microsoft support site and repeat the steps InDesign can crash when working with InDesign Libraries stored on a network or shared location. Follow the steps below to fix the issue on Windows or macOS operating systems.
Open the Library folder, which is hidden by default. See Show hidden files to display hidden files and folders. For example, if you are logged in with user ID as john doe , the version of InDesign is For example, if you are logged in as john doe and the version of InDesign is Rename the folder indicating the language of InDesign application that is installed on your system. This workaround is not applicable if the app panel is disabled. Run the InDesign executable from the installation directory or from Start menu shortcut as an administrator.
Right-click the executable and choose Properties. In the Compatibility tab, select Run this program in compatibility mode for and select Windows 7 from the drop-down list. If none of the troubleshooting solutions work, you can try the advanced troubleshooting procedures. If you’re unable to fix the issue and need help, you can share more information about your crash issue and crash log to help Adobe resolve the issue for you.
Legal Notices Online Privacy Policy. Buy now. Fix crash issues with InDesign Search. Learn how to troubleshoot and fix crash issues when you launch InDesign. Does this sound familiar? A quick check after crash. Disk maintenance. Product version. Update Your App Update to the latest version if the crash-causing issues are fixed. If you are still unable to launch InDesign, you can troubleshoot using the following methods.
DLL errors on launch. Run the app as administrator. Before you test your fonts, remove or update any third-party font plug-ins. Clear the system font cache. Alternatively, you can rename or delete the folders in the virtual store and relaunch the application:. This process requires you to completely uninstall and reinstall all Adobe CS3 and CS4 branded software, as well as Acrobat 8 and 9. Administrator privileges are required to install Adobe software. Log in to an administrator account to perform the steps below.
See the operating system documentation for additional information. Legal Notices Online Privacy Policy. Error: “Licensing has stopped working” Windows Search.
Issue: “Licensing for this product has stopped working” error. This article is applicable to Creative Suite 5. Run the License Service Update:. Extract the LicenseRecovery Important: Use a utility such as WinZip to extract the contents on the zipped file.
Double-click LicenseRecover. Follow the onscreen instructions. Double-click Administrative Tools. Double-click Services. Click the Startup Type menu, and then select Manual. Click Apply. In the Services Status section, click Start to start the service. Click Apply, and then click OK. Close all open dialogs.
Launch your Adobe application. Click OK and close the Services window. Restart the system, and repeat Solution 2. On Windows XP Professional. Double-click Folder Options, and then click the View tab.
Click OK. In the Attributes section, deselect Read-Only. Click the Security tab. Make certain that Administrators and System are listed and permissions for security are set to Full Control. Click Advanced. Click the Owner tab. Select Administrators. Click OK, and then click Yes in the Security dialog box. On Windows XP Home. Restart in Safe mode. Restart Windows. Select Safe Mode from the list of startup options. If Safe Mode doesn’t appear in each corner of the desktop, then repeat steps 1.
If Safe Mode does appear in each corner of the desktop, then log in as administrator of the local machine. Click Apply and select the Permissions tab. On Windows 7 or Windows Vista. Scroll to the bottom of the Advanced Settings section, and then deselect the Use Sharing wizard Recommended option.
If not, do the following:. Click Edit. Make the necessary changes. Click Edit, and then accept the UAC elevation prompt if it appears. In the Change Owners Section, click Administrators. Click Apply and click Permissions tab. Click OK, and then click Yes. If present, delete cache.